In today’s business world, managers may have the skills needed to delegate and maintain records. However, they also have to be influential and inspirational to make an organisation great. Each significant transaction in business entails both influencers and negotiators, or people who can make positive things happen in a company.
Therefore, today’s manager needs to enhance his or her training with courses that feature many of the primary skills needed for influencing employees and clients. These skills include training in assertiveness, negotiation, emotional intelligence, Neuro-Linguistic Programming (NLP), and non-verbal communications, all of which can be put to use for negotiations, presentations, or meetings.
Who Can Benefit from the Training
This type of training is ideal for senior managers, departmental managers and directors, or anyone involved in the negotiation process at work. Managers that must resolve conflicts or deal with confrontations from time to time can also take advantage of the education. Operations managers and project managers can benefit from the learning experience as well
The learning objectives related to a seminar that is focused on business influence and persuasion may include the following:
- Developing and applying negotiation techniques and skills
- Using management training to positively influence employees
- Learning the skills needed to behave assertively
- Applying emotional intelligence and NLP to self-development
As stated, the course content in this type of training seminar includes negotiation skills, influencing skills, assertiveness training, and NLP. Under the category of “negotiation,” students learn all aspects of negotiation, including pre-negotiation preparation. They not only are taught the techniques of a good negotiator, but they also learn how to close with a win-win type of result.
Influencing Your Staff
With respect to influence, learners discover what factors influence employees as well as how to influence people without exerting power and authority. Participants also learn how to chair meetings that create results and discover how to find a common ground for reaching an agreement.
When it comes to assertiveness, participants are taught the main characteristics and skills of an assertive manager and how to effectively handle difficult people. Learning how to give feedback or receive criticism constructively is also covered in the module. Managers are also taught the proper ways to respond to different personality types.
Emotional intelligence and body language are covered as are the primary principles, skills, and qualities of EI. Students also learn how to send the right messages by way of non-verbal communication and to interpret the gestures or signals of the body language of other people.
To round out their learning experience, students learn about Neuro-Linguistic Programming (NLP) and how it works or how it can be applied to self-development and self-management. In addition, students learn how to apply NLP on the job to increase the performance of individuals or a team.
NLP, itself, is like an owner’s manual for the brain and therefore assists managers and others to lead more successful lives. Becoming skilled in NLP enables you to manage your behaviours and moods more efficiently, communicate more effectively, and think with more clarity. NLP allows you to acquire attitudes and skills that you currently do not possess but want to know how to use.
You can use all the knowledge mentioned above immediately after you take this kind of training. If you want to excel in your management career, this kind of curriculum is essential for realising a more cooperative and productive work environment.